FREQUENTLY ASKED QUESTIONS

We've aimed to address the frequently asked questions from our customers. Should you require more information or guidance, feel free to reach out and connect with our approachable office team.

  • We offer a range of ski lessons catering to various skill levels, from beginners to advanced. Our lessons include private instruction, ski touring and off piste.

  • Ski Lesson Bookings - The cost covers only the lesson or instructor's time. Equipment rental and lift passes are separate expenses. If you need guidance on the best places to rent equipment, feel free to reach out to us.

    Full Package Bookings - Absolutely! We provide assistance with ski equipment rental, ensuring you have the right gear tailored to your skill level and preferences. Lift passes are also covered in the costs.

  • Yes, we do. For those seeking adventure beyond the regular slopes, we can arrange off-piste excursions and heli-skiing experiences.

  • We have partnerships with a variety of accommodations, from cozy chalets to luxury hotels. Our concierge service can assist in selecting the accommodation that best suits your preferences.

  • Our concierge service can help coordinate transportation, including airport transfers, shuttle services, or arranging private transportation for individuals or groups.

  • Certainly! We curate a list of family-friendly activities, including childcare services and events suitable for families.

  • Absolutely, we can assist in planning special occasions such as proposals, anniversaries, or birthdays to ensure these moments are memorable and unique.

  • Yes, our concierge service can recommend and assist in booking apres-ski activities, whether it's at a cozy mountain bar, a trendy restaurant, or a private event.

  • Certainly, our concierge service can provide recommendations and organise spa services, yoga classes, and other wellness activities for a holistic experience.

  • Our concierge can keep you updated on exclusive events, festivals, or competitions happening in the area, providing you with unique experiences.

  • Yes, for enhanced safety and peace of mind, our concierge service offers the option to arrange private security services during your snowsport adventure.

  • We can arrange for professional photographers or videographers to capture your memorable moments on the slopes, ensuring you have lasting memories.

  • Our ski instruction packages include personalised lessons tailored to your skill level, ensuring you receive expert guidance to improve your skills or experience guided adventures.

  • The instructor team are all British nationals, who can speak fluently in English, French and Italian. If you require an instructor who speaks a different language to the 3 mentioned above, we can source a credible instructor to provide for your lesson.

  • During a private lesson, families can enjoy skiing together. However, for complete beginners, we recommend separate instructors for children and adults.

Have another question which isn’t answered above? Feel free to get in touch using the contact details below.